Privacy Policy
Privacy Policy
This Privacy Policy explains how LinkExchange (“we,” “our,” or “us”) collects, uses, and shares your personal data when you use our payment services and related products (“Services”). We encourage you to read this policy carefully.
This Privacy Policy explains how LinkExchange (“we,” “our,” or “us”) collects, uses, and shares your personal data when you use our payment services and related products (“Services”). We encourage you to read this policy carefully.
1. Who We Are
1. Who We Are
LinkExchange provides financial infrastructure for online businesses. We offer payment processing, payout services, and related tools to merchants and individuals globally.
LinkExchange provides financial infrastructure for online businesses. We offer payment processing, payout services, and related tools to merchants and individuals globally.
2. Personal Data We Collect
2. Personal Data We Collect
We collect data based on your interaction with us:
End Users (e.g., buyers using LinkExchange Checkout): Name, email, phone, billing address, payment method details, device info, IP address, transaction history.
Merchants (Business Users): Business name, owner identity documents, bank details, transaction records, tax info.
Visitors (browsing our site): Cookies, IP address, browser type, pages visited, referral source.
We collect data based on your interaction with us:
End Users (e.g., buyers using LinkExchange Checkout): Name, email, phone, billing address, payment method details, device info, IP address, transaction history.
Merchants (Business Users): Business name, owner identity documents, bank details, transaction records, tax info.
Visitors (browsing our site): Cookies, IP address, browser type, pages visited, referral source.
3. How We Use Your Data
3. How We Use Your Data
We use your data to:
Process payments and refunds
Detect and prevent fraud
Verify identity (KYC/AML compliance)
Improve and personalize our Services
Communicate with you (updates, support, marketing)
Comply with legal obligations
We use your data to:
Process payments and refunds
Detect and prevent fraud
Verify identity (KYC/AML compliance)
Improve and personalize our Services
Communicate with you (updates, support, marketing)
Comply with legal obligations
4. How We Share Your Data
4. How We Share Your Data
We do not sell your personal data. We may share it with:
Payment networks (e.g., Visa, Mastercard)
Banking partners (for settlement and compliance)
Merchants (to complete your transaction)
Service providers (cloud hosting, analytics, identity verification)
Regulators and law enforcement (when required by law)
We do not sell your personal data. We may share it with:
Payment networks (e.g., Visa, Mastercard)
Banking partners (for settlement and compliance)
Merchants (to complete your transaction)
Service providers (cloud hosting, analytics, identity verification)
Regulators and law enforcement (when required by law)
5. Legal Bases for Processing
5. Legal Bases for Processing
Depending on your location, we rely on:
Contractual necessity (to provide the Services)
Legal obligation (e.g., AML, tax laws)
Legitimate interests (fraud prevention, service improvement)
Consent (for optional features like marketing or biometric verification)
Depending on your location, we rely on:
Contractual necessity (to provide the Services)
Legal obligation (e.g., AML, tax laws)
Legitimate interests (fraud prevention, service improvement)
Consent (for optional features like marketing or biometric verification)
6. Your Rights
6. Your Rights
You may have the right to:
Access your personal data
Correct inaccurate data
Delete your data (where applicable)
Object to or restrict processing
Export your data (data portability)
Withdraw consent at any time
You may have the right to:
Access your personal data
Correct inaccurate data
Delete your data (where applicable)
Object to or restrict processing
Export your data (data portability)
Withdraw consent at any time
To exercise your rights, contact us at: Business@linkpay.email
To exercise your rights, contact us at: Business@linkpay.email
7. Data Retention
7. Data Retention
We retain your data as long as your account is active, as required by law (e.g., tax, anti-money laundering), or as needed for fraud prevention and legal claims.
We retain your data as long as your account is active, as required by law (e.g., tax, anti-money laundering), or as needed for fraud prevention and legal claims.
8. International Transfers
8. International Transfers
Your data may be transferred to and processed in countries outside your own. We use Standard Contractual Clauses and other legal mechanisms to ensure your data is protected.
Your data may be transferred to and processed in countries outside your own. We use Standard Contractual Clauses and other legal mechanisms to ensure your data is protected.
9. Security
9. Security
We use industry-standard measures to protect your data, including encryption in transit and at rest, access controls and monitoring, regular security audits, and PCI-DSS compliance for payment data.
We use industry-standard measures to protect your data, including encryption in transit and at rest, access controls and monitoring, regular security audits, and PCI-DSS compliance for payment data.
10. Cookies and Tracking
10. Cookies and Tracking
We use cookies to:
Remember your preferences
Enable login and checkout
Analyze site usage
Deliver relevant ads
We use cookies to:
Remember your preferences
Enable login and checkout
Analyze site usage
Deliver relevant ads
See our Cookie Policy for details and opt-out options.
See our Cookie Policy for details and opt-out options.
11. Children
11. Children
Our Services are not directed to children under 13. We do not knowingly collect data from children.
Our Services are not directed to children under 13. We do not knowingly collect data from children.
12. Changes to This Policy
12. Changes to This Policy
We may update this policy from time to time. We will notify you via email or website notice for material changes.
We may update this policy from time to time. We will notify you via email or website notice for material changes.
13. Contact Us
13. Contact Us
LinkExchange Privacy Office
Email: Business@linkpay.email
LinkExchange Privacy Office
Email: Business@linkpay.email
14. Jurisdiction-Specific Disclosures
14. Jurisdiction-Specific Disclosures
California (CCPA/CPRA)
You have the right to know what personal data we collect, opt out of “sharing” for targeted advertising, request deletion or correction, and not be discriminated against.
We do not sell or share sensitive personal data.
EEA/UK (GDPR)
Our EU representative is LinkExchange Technology Europe Ltd.
Email: Business@linkpay.email.
You may also contact your local Data Protection Authority.
Brazil (LGPD)
You may exercise your rights by contacting our DPO at Business@linkpay.email.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
© 2025 LinkExchange. All rights reserved.
California (CCPA/CPRA)
You have the right to know what personal data we collect, opt out of “sharing” for targeted advertising, request deletion or correction, and not be discriminated against.
We do not sell or share sensitive personal data.
EEA/UK (GDPR)
Our EU representative is LinkExchange Technology Europe Ltd.
Email: Business@linkpay.email.
You may also contact your local Data Protection Authority.
Brazil (LGPD)
You may exercise your rights by contacting our DPO at Business@linkpay.email.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
© 2025 LinkExchange. All rights reserved.